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Cookie policy

What are cookies?

Cookies are small text files stored by a visited website on the user's device's storage. Cookies serve different purposes and have various expiration dates.

Some cookies are called "session cookies" and expire after the user closes the web browser. Other cookies are called "persistent cookies" and are retained for a set period. Upon visiting a website repeatedly, the user's web browser reads any retained persistent cookies and supplies the information back to the website or element that installed the cookie.

The cookies that we use fall into several categories.

“Essential cookies” enable important features, such as accessibility. Without them, the SEB website and internet bank may not function properly. Since essential cookies are necessary to deliver our services safely, you may not refuse them. If, regardless of security concerns, you decide you do not wish to receive essential cookies from us, you may block or delete them by changing your web browser settings. Please note, that by blocking essential cookies you will not be able to access the internet bank.

Additionally, we use a specific functionality cookie that, when logging into the internet bank from a new device for the first time, allows you to enter your personal ID code only once. This cookie does not store your personal ID code on this device, but it allows us to remember that you have provided a valid one.

We also use third-party Adobe Analytics cookies. These are called "Statistical cookies" and they collect information that is used in aggregated form to help us understand how the visitors navigate and use our website. They help us to improve our websites in order to enhance your browsing experience. Statistical cookies are not related to personalized marketing offers.

In addition, we use “Marketing cookies”. Marketing cookies are used to personalize the content and offers (SEB website and internet bank banners), based on the previous browsing history and services used by the user. The data is used to create user profiles and segments, in order to create relevant and beneficial content and offers. Marketing cookies can be used to track the effectiveness of advertising campaigns on third party websites. Many of these cookies will identify you using your IP address.

Name Description Expiry period / validity
Essential cookies
has_js Used to ensure correct hyphenation. Session
page_url To ensure proper navigation in certain pages. 3 months
responsive Used to adjust the website’s layout depending on browser display size. Session
seblanguage Used to remember the last language used. 1 year
SEBVBInitTime Saves timestamp when arriving on Internet Bank log-in page, used for session expiration counter. Session
SEBVBTimeLeft Starts the Internet Bank session countdown counter after Internet Bank username has been confirmed. Session
sesky Special cookie for checking authorization. Session
loginmethod Previous authentication device used. 1 year
SEBTMSesskey Timeout configuration popup cookie. Session
test666 Checks if cookies are enabled on user browser side. Session
SEBConsents List of user accepted cookies. 1 year
latestLoginDevice Used to remember from which device client visited website previously. 1 year
testCookie Used to check if mandatory cookies are enabled. 1 year
JSESSIONID Used to keep unique ID for the customer to hold the session active for the user. Session
seb-lang Used for showing and hiding language bar on website. 1 month
defaultMenuItemId Used for highlighting and remembering active menu trail. 1 year
__Host-PeSesskey Used to determine user data of Internet Bank, its needed for eBroker service. Session
fileDownloadToken Used at the moment when some file is downloaded for other systems to open created file (CSV, PDF etc). Session
chatKey Contains unique chat identificator for an active chat session. 5 hours
chatWindowData Created when using chat window. Needed for chat window core functionality. Enables chat window usage in multiple browser tabs. Session
theme Used to determine user's theme mode (light or dark). 1 year
disableChatbotPopup This cookie is created when the chat pop-up is closed by the user. The cookie is needed for chat window core functionality. It allows to disable chat pop-ups for a certain amount of time. 60 hours
XSRF-TOKEN Used as a security measure from Cross-site request forgery (XSRF) attacks. Session
__company_fpcachecc Used for device identification and fraud prevention. 1 year
__company_rlcl Used to ensure the internet bank session and transaction security, as well as prevent fraud. Session
__company_rkybrd Used to ensure the internet bank session and transaction security, as well as prevent fraud. Session
__company_k0 Used to ensure the internet bank session and transaction security, as well as prevent fraud. Session
__company_k1 Used to ensure the internet bank session and transaction security, as well as prevent fraud. Session
Functionality cookies
usersettings User specific settings for particular device. 1 year
Other first party cookies Security measures Session
Statistical cookies
_sdsat_landing_page This cookie is set by Adobe Tag Manager to store the landing page name when making an initial visit to the website. Session
_sdsat_lt_pages_viewed This cookie is set by Adobe Tag Manager to store the total number of pages viewed. 2 years
_sdsat_pages_viewed This cookie is set by Adobe Tag Manager to store a page view counter. Session
_sdsat_session_count This cookie is set by Adobe Tag Manager to store a session counter. 2 years
_sdsat_traffic_source This cookie is set by Adobe Tag Manager to store traffic source of the user, as well as the name of the site the user came from before visiting the current site. Session
_sdsat_xPageName Stores the page name from previous webpage you visited  (analytics knows what was the title of the page from where you arrived to this page). Session
_sdsat_xPageURL Stores the page URL address from previous webpage you visited (analytics knows what was the URL address of the page from where you arrived to this page). Session
s_cc Adobe Site Catalyst cookie, determines whether statistical cookies are enabled in the browser. Session
s_fid Adobe Site Catalyst cookie, used to generate a unique id to identify a unique user. 2 years
s_sq Adobe Site Catalyst cookie, stores information about the previous link clicked within the site. Session
s_vi_* Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp. 2 years
xPageName Contains the Page Name of the last viewed page, that has the xPageName functionality implemented. 1 month
xPageURL Contains the Page URL of the last viewed page, that has the xPageURL functionality implemented. 1 month
gpv_p* Necessary cookie for Adobe analytics. Saves currently active page url. 30 minutes
Marketing cookies
_evga_* Salesforce cookie that is used to identify users 2 years
_sfid_* Salesforce cookie storing any consent or its status 2 years
AWSALBTG An Amazon Web Services cookie that identifies and stores specific user information. This is used in context with load balancing to optimize user experience. 7 days
AWSALBTGCORS An Amazon Web Services cookie that identifies and stores specific user information. Additionally it includes SameSite attribute. Cookie is used in context with load balancing to optimize user experience. 7 days
PREF A YouTube cookie that allows the environment to remember which user-defined parameters the environment uses 9 months
VISITOR_INFO1_LIVE YouTube uses this cookie to display user-preferred content 6 months
YSC YouTube uses this cookie to improve the user experience for a particular session Session
CONSENT Youtube uses this cookie to detect if the visitor has accepted the marketing category in the cookie banner 2 years
NID Youtube registers a unique ID that identifies a returning user's device 6 months

How to enable cookies in your browser?

You can enable cookies in your browser in a few simple steps. However, the process is slightly different for each browser. Please select the name of your browser to view a detailed guide.

Open cookie settings (Settings – Privacy and security – Cookies and other site data) or copy this URL in the Google Chrome address field: chrome://settings/cookies

Check the "Allow all cookies" option to enable cookies.

Chrome screenshot

 

Open cookie settings (Settings – Cookies and site permissions – Manage and delete cookies and site data) or copy this URL in the Microsoft Edge address field: edge://settings/content/cookies

Check the “Allow site to save and read cookie date (recommended)” option to enable cookies.

Edge screenshot

Open cookie settings (Menu – Options – Privacy & Security) and choose the option "Standard" to enable cookies.

Mozilla screenshot

Open cookie settings (Preferences – Privacy) and disable the option “Block all cookies” to enable cookies.

Safari desktop screenshot

Open cookie settings (Settings – Safari – PRIVACY & SECURITY) and disable the option “Block all cookies” to enable cookies.

Safari screenshot

Tap the Menu icon (three dots on the upper-right side), them follow Settings – Site settings – Cookies. Select "Allow cookies".

Android screenshot

How to delete cookies or change the preferences?

If the user wishes to limit or forbid the acceptance and storage of cookies on their devices, or to delete the cookies already saved, such actions can be performed by using the web browser's settings.

You can set your browser to accept all cookies, reject all cookies, or be notified when a cookie is downloaded. Your device's operating system may contain additional cookie controls. If you do not want cookies to collect information, opt out of cookies in your browser settings.

Our website contains links to websites of other companies or organizations. Please note that SEB Bank is not responsible for the content of such websites, or for the privacy policies used by them. So, if you visit other websites, you should inquire separately about their privacy policy.

These provisions may be changed without notice as we comply with the laws governing the use of cookies and consider the generally accepted practices related to the use of cookies.