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Support for borrowers

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We wish to offer solutions to our customers not only during good times but also during challenging times. For this reason, we offer support for customers in situations where they have difficulty making loan and leasing payments due to loss of employment, illnesses, or other reasons.

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We have created solutions for when you have difficulty repaying a loan or a leasing.

Grace period

A grace period is an opportunity to temporarily postpone the payment of the principal installments of a loan and pay only the interest payments during the grace period. After the grace period ends, the monthly loan payment will increase somewhat, as the principal unpaid during the grace period is added to the principal payments of the loan.

Extending the loan repayment date

Extending the loan maturity allows you to reduce the monthly loan payment by postponing the loan maturity. For example, the maximum period of a home loan can be 30 years. If you currently have 20 years left to pay off your home loan, you can extend the period by up to 10 years. It is important to note that the interest expense for the entire loan period will increase. Our loan experts will help you calculate the exact amount, and you can also calculate it yourself using the loan calculator on our website.

Changing the repayment schedule of a loan

We offer the option of changing the loan payment schedule in situations where the loan payment schedule is in equal principal installments, i.e. the loan principal payment is fixed at the same level throughout the entire loan repayment term, while the interest payment is higher at the beginning of the loan and decreases over time as the loan balance decreases. With this option, you can change the payment schedule to an annuity schedule, which means that the total loan payment is fixed at the same level until the interest rate or Euribor changes.

How can I apply for a grace period?

You can apply for a grace period at the internet bank by choosing “Loans and leasing” → “My loans” from the menu and then choosing the relevant loan agreement and clicking “Grace period”.

Is extending the loan repayment date the best solution in case of payment difficulties?

Extending the loan period is one possible solution to make monthly loan payments smaller. However, you should keep in mind that a longer repayment period increases the total amount of interest paid for the loan period. Therefore, it is important to carefully consider whether extending the loan repayment date is the most suitable solution.

Attention!

In case of payment difficulties, the most important thing to do is to contact our loan experts early and look for solutions together. Do not let the situation get worse and debts accrue. Contact us and we will find the best solution together.