Changes in the price list and terms and conditions
We are renewing our service plans this spring, and due to this, changes to the price list and the terms and conditions of debit and credit card agreements and the Private and Business Customer Service Plan agreements will come into force from 16 April.
The most important change in the price list concerns the price of payments, as we are harmonizing the prices of European and internal payments in electronic channels. While the service fee for a European payment has been €0.38 and the fee for an internal payment €0.16, from 16 April, the fee for both payments will be €0.25. For both private and business customers, settlements will still be significantly cheaper with a plan.
For private customers, we will lower the limit for free cash withdrawals from €1,000 to €600. With a service plan, the limit will remain higher.
New service plans from 16 April 2024
Taking into account feedback from customers, we will update our service plans this spring to include a wider range of services and benefits.
New service plans will be available from 16 April, and the current plans will be valid until the end of the second quarter of this year. We will publish more information on how to choose a plan in April, but you can already now find out more about the plans and the services they include.
Changes in the price list
| Ongoing payments in e-channels (incl. standing payment order, banklink payment) | Currently valid | From 16.04.2024 |
|---|---|---|
| 1. Internal payment | EUR 0.16 | EUR 0.25 |
| 2. Ordinary European payment (incl. instant payment) (1, 2) | EUR 0.38 | EUR 0.25 |
| 3. Transfer order for debiting in consolidated amount (3) | EUR 0.16 | EUR 0.16 |
| - Internal payment on the transfer order | free of charge | EUR 0.25 |
| - Ordinary European payment on the transfer order (incl. instant payment) (1, 2) | EUR 0.38 | EUR 0.25 |
(1) Payments in euros, shared charges, beneficiary's account number must be indicated with IBAN. The beneficiary's bank is in a member state of the European Union, Iceland, Liechtenstein, Norway, Switzerland, Andorra, San Marino, the United Kingdom, Monaco or Vatican City.
(2) Instant payments can be made only in electronic channels.
(3) A transfer order for debiting a consolidated amount can be forwarded from electronic channels via SEB Baltic Gateway and SEB Internet Bank for Business.
| Ordinary cards | Currently valid | From 16.04.2024 |
|---|---|---|
| 1. Mastercardi debit card, Mastercard Gold debit card | ||
| - activating the replacement card at a bank office or through customer support (1) | EUR 3 | EUR 5 |
| - activating the replacement card in the Internet Bank, the mobile app | EUR 3 | free of charge |
| 2. Picture card debit card | ||
| - activating the card (incl. prolonged card) in the Internet Bank, the mobile app, or at an ATM (1) | EUR 3.50 | free of charge |
| - activating a replacement card in the Internet Bank, the mobile app | EUR 5 | free of charge |
(1) A card ordered to a bank office always activated by an employee of the bank office when the card is issued.
| General transaction and service fees | Currently valid | From 16.04.2024 |
|---|---|---|
| Cash withdrawal in SEB Estonia, SEB Lithuania, SEB Latvia ATMs (2) | Free of charge up to EUR 1000 in a calendar month per client (holder of account(s)) | Free of charge up to EUR 600 in a calendar month per client (holder of account(s)) |
| Cash withdrawal in SEB Estonia, SEB Lithuania, SEB Latvia ATMs (2) | 0,3% of the withdrawn amount if the amount exceeds EUR 1000 in a calendar month per client (holder of account(s)) | 0,3% of the withdrawn amount if the amount exceeds EUR 600 in a calendar month per client (holder of account(s)) |
(2) The transaction is not permitted with a temporary card in SEB Latvia and SEB Lithuania ATMs.
| Currently valid | From 16.04.2024 | |
|---|---|---|
| 1. Credit card with fixed payment, Picture card with fixed payment (2), Picture card Credit card (2), Mastercard Credit card | ||
| - activating the replacement card in the Internet Bank, the mobile app, or at an ATM | EUR 5 | free of charge |
| 2. Picture card Credit card (2), Picture card with fixed payment (2) | ||
| - activating the card (incl. prolonged card) in the Internet Bank, the mobile app, or at an ATM | EUR 3.50 | free of charge |
| 3. Mastercard Gold Credit card | ||
| - activating the replacement card in the Internet Bank, the mobile app, or at an ATM | EUR 5 | free of charge |
| - activating the card (incl. additional card) in the Internet Bank, the mobile app, or at an ATM | EUR 3.50 | free of charge |
| - monthly fee | EUR 3.50 | EUR 7.50 |
| 4. Mastercard Platinum credit card (2) | ||
| - activating the card (incl. additional card) in the Internet Bank, the mobile app, or at an ATM | EUR 20 | free of charge |
| 5. Mastercard World Elite credit card | ||
| - activating the card (incl. additional card) at a bank office or through the customer support (1) | EUR 39 | EUR 30 |
| - activating the card (incl. additional card) in the Internet Bank, the mobile app, or at an ATM | EUR 39 | free of charge |
| - activating the replacement card at the bank office or through the customer support (1) | EUR 19 | EUR 30 |
| - activating the replacement card in the Internet Bank, the mobile app, or at an ATM | EUR 19 | free of charge |
| - monthly fee | EUR 39 | EUR 30 |
(1) A card ordered to a bank office always activated by an employee of the bank office when the card is issued.
(2) It is not possible to order new cards starting from 09.04.2024.
| Monthly fees | Currently valid | From 16.04.2024 |
|---|---|---|
| SEB Private Banking client agreement free (1) | EUR 39 | EUR29 |
| Card fees | Currently valid | From 16.04.2024 |
|---|---|---|
| Mastercard World Elite credit card | ||
| Activating the card (incl. additional card) at a bank office or through the customer support (2) | EUR 39 | EUR 15 |
| Activating the card (incl. additional card) in the Internet Bank, the mobile app, or at an ATM | EUR 39 | free of charge |
| Monthly fees | EUR 39 | EUR 15 |
| Activating the replacement card at the bank office or through the customer support (2) | EUR 19 | EUR 15 |
| Activating the replacement card in the Internet Bank, the mobile app, or at an ATM | EUR 19 | free of charge |
(1) Price includes VAT as per Value Added Tax Act.
(2) A card ordered to a bank office always activated by an employee of the bank office when the card is issued.
Amendment of the terms and conditions
We will combine the terms and conditions of the SEB Plan, the SEB Family Plan, and the SEB Private Banking Plan from the service plans terms and conditions for private customer. The new terms and conditions include the procedure for adding members to the service plan, the possibility to offer insurance as well as banking services in the service plan, and the procedure for replacing the plan if the bank decides to stop offering the current service plans.
Terms and conditions of Service Plan Agreement for private customer as of 16 April 2024 (PDF)
We are removing the monthly fee discount and the extension of the discounts to private customers from the service plans terms and conditions for business customer. The new terms and conditions will include a plan substitution procedure if the bank decides to stop offering the current plans.
Service plans terms and conditions for business customer as of 16 April 2024 (PDF)
In the terms and conditions of debit card agreements, we will clarify the definition of a digitalised payment card and the renewal of the card upon its expiry. We will also be ending the provision of the ‘design your own bank card’ additional service for Picture Cards.
Terms and conditions of the debit card agreement as of 16 April 2024 (PDF)
In the terms and conditions of credit card agreements, we will add the types of cards and the options for additional services associated with them. We will clarify the definition of a digitalised payment card and the list of applications used to set it up. We will also clarify the renewal of a credit card upon its expiry or when this type of card is no longer offered, and will describe more clearly the conditions for the repayment of the credit amount.
Terms and conditions of the credit card agreement as of 16 April 2024 (PDF)
All terms and conditions of SEB products and services, including the updated ones, can be found on the SEB Terms and Conditions page.
If you accept the changes to the price list and terms and conditions, you do not need to take any further action: your agreement(s) will be subject to the new price list and the new terms and conditions as of 16 April 2024. If you do not agree to the changes in the price list or the terms and conditions, you have the right to terminate the agreement(s) with the bank by no later than 15 April 2024.
